At Veyora, we are committed to providing high-quality prayer mats that meet your expectations for comfort, durability, and craftsmanship. This Warranties Policy explains the coverage, limitations, and procedures related to product warranties.

1. Warranty Coverage

Veyora offers a limited warranty on all products purchased from our website, covering:

• Manufacturing defects (e.g., stitching issues, material defects)

• Damage during shipping (reported within the specified timeframe)

The warranty does not cover:

• Normal wear and tear from regular use

• Damage caused by misuse, negligence, or improper care

• Accidental damage, stains, or alterations made by the customer

2. Warranty Period

The warranty period for our products is 30 days from the date of delivery, unless otherwise stated on the product page. Claims made after this period may not be eligible for warranty coverage.

3. How to Make a Warranty Claim

To request a warranty claim, please:

1. Contact our support team at support@veyora.website within the warranty period.

2. Provide your order number, purchase date, and a photo of the defective product.

3. Follow instructions provided by our team for returning the item, if required.

4. Warranty Remedies

If your warranty claim is approved, we will, at our discretion:

• Repair the defective product, or

• Replace it with the same or equivalent product, or

• Issue a refund for the purchase price (excluding shipping costs).

5. Limitations

Veyora is not liable for:

• Indirect, incidental, or consequential damages related to the product

• Damages resulting from improper handling or use outside the intended purpose

Our warranty is the exclusive remedy for defective products purchased from Veyora.

6. Contact Us

If you have questions about our warranty policy or need assistance with a claim, please contact us:

Veyora
Address: 309 E Erwin St, Tyler, TX 75702, USA
Phone: +1 430 215 4596
Email: support@veyora.website